Payment options

Credit Card

We accept the following payment cards: Visa, Visa Debit, MasterCard, Maestro, Electron, American Express.


  • Enter the Buy Goods & Services 530354
  • Enter exactly the amount due
  • Please input your phone number and the confirmation code that you received from M-PESA in the text box provided

Please note: All payments must be made online when placing your order. We do not have the ability to place an order on your behalf.

Gift Vouchers


Credit Card Payment Issues

If you experiencing error messages when making a payment, firstly, make sure you have inputted the correct details by checking all the information correctly.

If your credit or debit card was declined, check to see if your card is expired.

If the above doesn’t help, your Credit Card Company or bank will have more information.

If you’re still facing problems then please contact us with the following information:

  • What operating system you use (e.g. iOS, Android, Windows Vista, Mac OS X)
  • What Internet Browser you are using or if via our App (e.g. Internet Explorer 8, Firefox, Safari, Chrome)
  • What payment method you were trying (e.g. Visa)
  • A description of the problem and what time the problem occurred