Delivery information
Shop online and have your items delivered the next working day, nationwide, with a registered courier like Fargo or G4S
Shop online and have your items delivered the next working day, nationwide, with a registered courier like Fargo or G4S
If you have received your dispatch email then this means that your order is on the way, simply enter the order number above and hit find order to track your order.
If your expected delivery date has passed, then please head over to our Contact Us section and we will sort it for you.
So that we can get this fixed for you please head over to our Contact Us section within 30 days of receiving your order.
To help us get this fixed for you ASAP, when you first contact us please include the following information;
(The product name and code can be found on your order confirmation email).
If you contact us via the ‘Contact Us’ form please have an image of the faulty item ready for when you receive a reply as you won’t be able to attach the image on the form just yet.
Please note, we cannot offer refunds on cosmetics, pierced jewellery and fashion facemasks or on swimwear and lingerie if the hygiene seal is not in place or has been broken
This does not affect your statutory rights.
We will get this fixed for you ASAP just head over to our Contact Us section.
When you message, please include the following information:
Please wait until you’ve spoken to our Customer Care team before you return anything to us so we can make sure we get the correct item to you as quickly as possible.